Heidi is an experienced arts professional with a career spanning theatres, museums, and cultural venues. Over the years, she has held senior roles at major arts organisations including Edinburgh Playhouse, Tate Britain & Tate Modern, and several London West End theatres.  

Her responsibilities have ranged from overseeing large visitor-facing teams and developing staff training programmes, to managing budgets, coordinating events, and maintaining listed buildings. She also worked extensively on health and safety, policy development, and creating welcoming experiences that put audiences first. Heidi has also contributed to festivals, international touring, and museum learning projects—experiences that have strengthened her adaptability and creativity.  

Whether managing complex operations, supporting colleagues, or delivering excellent customer care, she is motivated by helping people feel valued and ensuring that cultural spaces and events run smoothly. Heidi brings energy, professionalism, and a collaborative spirit to every role, with a focus on making the arts accessible and welcoming for everyone.